Frequently Asked Questions
When do I get my Damage Deposit back?
Damage Deposits are held in a non-interest-bearing escrow account and returned 45 days from the date of departure.
Does the home have WiFi?
All of our homes have WiFi and the log in information will be provided at your arrival.
Can we pay with a credit card?
No. We accept checks, money orders, cash and ACH transfers (e-check).
How much is the toll to get over the bridge?
The bridge toll is $6.00. Contact the GIBA for long term passes.
What is your cancellation policy?
Upon written notification of cancellation or default to this Agency by the Occupants, this Agency will do all reasonably possible to re-lease the premises on the same terms and conditions. The Deposit(s) are non-refundable unless the reserved dates can be re-rented in their entirety. Occupants will incur $100 cancellation fee. Travel insurance fees are non-refundable charges.